Shipping policy
DELIVERY PRICES/TIMES
Standard delivery - 2-4 days - £4.99
Next day - 24 hours - £6.99
Special delivery - Next day before 1PM - £14.50
Standard Delivery (Europe) 2-11 working days Shipped via UPS - £25
Standard delivery (Rest of world) - 3-17 working days Shipped via UPS - £35
Import duties may occur on parcels being shipped outside the UK. We do not cover the cost of any of these fees, please ensure you are aware of any customs or import fees before ordering.
All shipping times are based on working days only. This excludes Bank holidays, Public holidays and Sundays.
ORDER PROCESSING
Once an order is placed it will be processed, the item will be packaged by us and then sent out within 24 hours (except Sundays where Royal Mail do not operate). Any order made before 1pm on a weekday will be packaged and sent on the same day the order was made.
DELIVERY TIME
All orders placed will be sent via Royal Mail for orders made inside the UK and UPS for international orders. Tracking codes are available upon request and will be sent via text or email once the order has been sent. Most orders will require a signature upon delivery. Shipping times are as follows:
DELIVERY GUARANTEE
We will not take responsibility for any orders that do not arrive due to incorrect shipping addresses given, however, any other parcels that do not arrive will be refunded. Any orders over the value of £250 will be sent with Royal Mail Special Delivery and insured up to the value of £500.